New Roof Leaked – Original Contractor Couldn’t Fix It

Roof Guard incorrectly applied and serving no purpose.
Chimney before it was replaced
Close up of the chimney before it was replaced
This photo shows why the chimney was leaking.
They didn't apply the roof guard correctly
Another bad example - The roof guard was incorrectly applied
There was standing water underneath the metal roof.
Metal roof was stripped back to reveal roof decking
Ice & Water Shield correctly applied
New roof asphalt shingles
New chimney
1 Bedroom Ceiling Before
2 Bedroom Ceiling After
Roof Guard incorrectly applied and serving no purpose.Chimney before it was replacedClose up of the chimney before it was replacedThis photo shows why the chimney was leaking.They didn't apply the roof guard correctlyAnother bad example - The roof guard was incorrectly appliedThere was standing water underneath the metal roof.Metal roof was stripped back to reveal roof deckingIce & Water Shield correctly appliedNew roof asphalt shinglesNew chimney1 Bedroom Ceiling Before2 Bedroom Ceiling After

 

Move your cursor over each photo for a description.

Arthur, a well respected and intelligent man, former fire chief and former metal roofer, hired a roofing company to replace his roof with a new metal roof.  He trusted that they would be as knowledgeable and as ethical as he was when he installed roofs.  He and his wife were distracted by serious health problems.   Unfortunately, Arthur’s wife died soon after this metal roof was installed.

The roof started leaking almost immediately.  Arthur called the roofing company; they came out to look at it but didn’t fix anything.

Arthur couldn’t afford to put a new roof on his home but he had no choice.  The sheetrock ceilings were literally falling down in the three bedrooms under the “new” metal roof.  Arthur’s daughter, Linda, contacted us.  We promised Arthur that we would take lots of photos so that he could see for himself why the new roof was leaking and what we were doing to fix it for him.

These photos show how poorly the original roof was installed.  Amazingly, while we were working there, the previous contractor called Arthur to ask if he had any more work for them.   Basically the roof leaked because the roofers used the wrong type of roof for a residential house.  They used a barn style metal that requires fastening directly through the roofing material and relies 100% on the rubber gasket to prevent leaks.  They should have installed a standing seam roof.   They shouldn’t have used Roof Guard on a roof with a low pitch.  They should have used Ice and Water Shield and they should have overlapped all of the joints.  They cut strips of Roof Guard to fill the spaces between, but not under, the furring strips.   The Roof Guard offered no protection.  The water accumulated and damned up against the furring strips.  Roof Guard, unlike Ice & Water Shield is not self sealing around the nails.  Therefore, water entered the home through every nail hole.  We replaced the metal roof and fixed the ceilings in the bedrooms – no more leaks!

 

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